Practical information



The currency used in Japan is the yen.  There are four banknotes (10,000 yen, 5,000 yen, 2,000 yen, 1,000 yen) and six coins (500 yen, 100 yen, 50 yen, 10 yen, 5 yen, and 1 yen).

Only cash payment is accepted at some shops and restaurants in Japan.  It is necessary to carry a small amount of cash around.


Credit cards

American express, Diners club, Mastercard, and Visa can be used at large hotels,restaurants and stores.  But some small stores and restaurants do not accept credit cards.



Most post offices have ATMs that accept foreign-issued credit cards.  ATMs at 7-Eleven convenience stores can also accept foreign-issued credit cards.   International ATMs of Citibank are located in major international airports and their branches.

Post offices http://www.jp-bank.japanpost.jp/en/ias/en_ias_index.html

Visa-ATM Locator http://www.visa.co.jp/visitjapan/atm-locator/

Seven Bank http://www.sevenbank.co.jp/intlcard/card2.html

Instructions (Seven Bank ATMs) http://www.sevenbank.co.jp/intlcard/service2.html


Changing money

All major currencies can be changed into yen at foreign exchange banks, and major post offices.

World Currency Shop  http://www.tokyo-card.co.jp/shop/wcs-shop-e.html



International calls can be made at all major hotels or from some public phones.  Some foreign mobile phones may not work in Japan.  Please check with your mobile-phone company before coming to Japan.

Mobile phone rental is available for travellers.  For more information, please refer to the links below.

<International calls>

KDDI http://www.kddi.com/english/personal/service/phone/index.html

NTT  http://506506.ntt.com/english/service/public/

<Mobile phone rental>

softbank  http://www.softbank-rental.jp/e/

NTT DoCoMo http://roaming.nttdocomo.co.jp/en/index.html

JAL ABC http://www.jalabc.com/english/index3.html

Pupure http://www.pupuru.com/en/

Rentafone Japan  http://www.rentafonejapan.com/



LAN cables are provided and internet access is available at most hotels.   Free WiFi access is not widely available in Japan.   Please refer to the links below and locate free WiFi spots.

<Free WiFi spots>

FREESPOT Association  http://www.freespot.com/users/map_e.html

Starbucks http://starbucks.wi2.co.jp/pc/index_en.html

Internet cafes and Manga cafes provide cheap internet access.



The 2-flat-pin plugs are used in Japan.   The voltage is 100V AC.   The eastern part of Japan is on 50 Hz and the western part of Japan is on 60 Hz.  Adaptors can be purchased at electronics shops.



Japan time is 9 hours ahead of G.M.T.  Daylight saving time has not been introduced in Japan.


Post offices

Postal services are provided at post offices.   Express mail service(EMS)is a fast international mail service perfect for sending documents and parcels from Japan to other countries.

Postal Service  http://www.post.japanpost.jp/english/index.html


Medical services

A lot of hospitals and clinics do not have English-speaking medical staff in Japan.  If you search for hospitals and clinics, please contact the following information centres.

Tokyo Metropolitan Health and Medical Information Center TEL:03-5285-8181

AMDA International Medical Information Center  Tokyo TEL: 03-5285-8088

Osaka TEL: 06-4395-0555


<Hospitals and Clinics in Tokyo>

St Luke’s International Hospital

9-1 Akashicho, Chuo-ku,Tokyo

Tel: 03-3541-5151



Tokyo Medical and Surgical Clinic

32 Shiba koen Building, 2F 3-4-30 Shiba-koen, Minato-ku, Tokyo

Tel: 03-3436-3028



International Catholic Hospital (Seibo Byoin)

2-5-1 Naka Ochiai, Shinjuku-ku, Tokyo

Tel: 03-3951-1111



Tokyo Midtown Medical Center

Midtown Tower 6F, Akasaka 9-7-1, Minato-ku, Tokyo, 107-6206,

TEL: 03-5413-0080




You can receive treatment at a clinic or a hospital without insurance,but you will need to pay the full amount for treatment.  Medical costs are high in Japan and travellers are recommended to purchase travel insurance.



◇Police  110

General Information (03) 3501-0110 (Japanese/English)

◇Fire/Ambulance 119

◇Japan Help-Line (0120) 461-997

<Lost & Found>

Tokyo Metro  (03) 3834-5577

JR (03) 3231-1880

Taxi (03) 3648-0300(Japanese)

TOEI Bus/Subway (03) 3812-2011

<Lost or stolen passport>

◇In case of loss or theft of your passport,please contact an embassy or a consulate.

<embassies and consulates>


◇In case of loss or theft of your credit card,please contact a credit card company.

<Credit card companies>

Master Card Tel:03-5728-5200

Visa Card    Tel:00531-44-0022





VISA information

◇Guide to Japanese visas


◇Exemption of visas


◇Tokyo Regional Immigration Bureau

Address :5-5-30, Konan, Minato-ku, Tokyo 108-8255

Telephone :03-5796-7111



Tourist Information

Tourist Information Centers Tokyo (03) 3201-3331

Narita Terminal 1 (0476) 30-3383

Narita Terminal 2 (0476) 34-5877

Kansai Tourist Information Centre (072) 456-6025




Airport access

<Narita airport>


Narita Express  http://www.jreast.co.jp/e/nex/index.html

Keisei  http://www.keisei.co.jp/keisei/tetudou/skyliner/us/index.html

◇Bus http://www.limousinebus.co.jp/en/


<Haneda airport>

◇Monorail http://www.tokyo-monorail.co.jp/english/

◇Keikyu http://www.haneda-tokyo-access.com/en/





<Kansai airport>

◇Train http://www.westjr.co.jp/global/en/


◇Bus http://www.kate.co.jp/pc/index_e.html


◇Railways and trains

Japan rail pass http://www.japanrailpass.net/eng/en001.html


JR east  http://www.jreast.co.jp/e/index.html

JR west  http://www.westjr.co.jp/global/en/

JR central http://english.jr-central.co.jp/

JR hokkaido http://www2.jrhokkaido.co.jp/global/index.html

JR Kyushu http://www.jrkyushu.co.jp/english/index.html

JR shikoku http://www.jr-shikoku.co.jp/global/en/

Tobu railway  http://www.tobu.co.jp/foreign/

Odakyu http://www.odakyu.jp/english/

Tokyu http://www.tokyu.co.jp/global/index.html

Keio http://www.keio.co.jp/english/

SEIBU Railway http://www.seibu-group.co.jp/railways/tourist/english/




Tokyo metro lines http://www.tokyometro.jp/en/index.html

Toei lines http://www.kotsu.metro.tokyo.jp/eng/index.html


Transport in Kyoto



◇Highway bus

Willer express http://willerexpress.com/en/

Rakubus http://www.rakubus.jp/english/




◇Car rental

Toyota Rent a car http://rent.toyota.co.jp/en/index.html